Terms of Service

Effective Date: October 20, 2025

1. Acceptance of Terms

By accessing or using SatorisIQ's AI-powered document intelligence platform and services (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service.

2. Description of Service

SatorisIQ provides an enterprise-grade AI platform for document intelligence, including but not limited to:

  • Document analysis and processing
  • AI-powered search and retrieval
  • Audio transcription services
  • Custom AI model training
  • Integration with third-party services

3. Account Registration

To use our Service, you must:

  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Promptly update any changes to your information
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use

4. SMS Communication Terms

SMS Service Agreement

4.1 Consent to Receive SMS Messages

By providing your mobile phone number and opting in to our SMS service, you expressly consent to receive automated text messages from SatorisIQ regarding:

  • Account security alerts and verification codes
  • Service notifications and updates
  • Transaction confirmations
  • Marketing messages (if separately consented)

4.2 Message Frequency and Charges

Message frequency varies based on your account activity and preferences. Standard message and data rates may apply according to your mobile carrier's plan. SatorisIQ does not charge for SMS messages, but your carrier may charge you.

4.3 Opt-In Methods

You can opt in to SMS communications by:

  • Checking the SMS preference box during account registration
  • Updating your notification preferences in account settings
  • Texting START to 1-800-SATORIS
  • Providing verbal consent to our support team

4.4 Opt-Out Instructions

You may opt out at any time by:

  • Texting STOP to any SMS message from us
  • Calling customer support at 1-800-SATORIS
  • Updating preferences in your account settings
  • Emailing support@satorisiq.com

Opting out will stop all SMS messages except those required for security and legal compliance.

4.5 Supported Carriers

Our SMS service is compatible with major U.S. carriers including AT&T, Verizon, T-Mobile, Sprint, and others. Availability may vary by carrier.

4.6 Help and Support

For SMS support, text HELP to receive assistance, or contact customer support at support@satorisiq.com or 1-800-SATORIS.

5. Acceptable Use Policy

You agree not to:

  • Violate any applicable laws or regulations
  • Infringe upon intellectual property rights
  • Upload malicious code or harmful content
  • Attempt to gain unauthorized access
  • Interfere with or disrupt the Service
  • Use the Service for illegal or unauthorized purposes
  • Resell or redistribute the Service without permission

6. Intellectual Property

All content, features, and functionality of the Service are owned by Satoris Labs and are protected by international copyright, trademark, and other intellectual property laws.

You retain all rights to your content. By uploading content, you grant us a license to use, process, and store your content solely to provide the Service.

7. Payment Terms

  • Subscription fees are billed in advance
  • All fees are non-refundable unless otherwise stated
  • We may change fees with 30 days' notice
  • You are responsible for all applicable taxes
  • Failure to pay may result in service suspension

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SATORIS LABS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

9. Indemnification

You agree to indemnify and hold harmless Satoris Labs, its affiliates, and their respective officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising from your use of the Service or violation of these Terms.

10. Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason, including breach of these Terms. Upon termination, your right to use the Service will cease immediately.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States and the State of California, without regard to its conflict of law provisions.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the new Terms and updating the "Effective Date."

13. Contact Information

Satoris Labs

Email: legal@satorisiq.com

Phone: 1-800-SATORIS

Address: 123 Innovation Drive, Suite 100, Tech City, TC 12345